Frequently asked questions

How can you ensure the training fits our needs? 

We take time to get to know you and your business. This involves listening to what you’d like your staff to gain from the training. This includes understanding current issues, discovering what has led to you deciding to train staff at this stage, and what a good outcome would be.  

Do you run bespoke training or ‘off-the-shelf’ courses? 

We run bespoke training at ‘off-the-shelf’ prices, meaning delegates get personalised training at the affordable prices.  

How experienced are your facilitators? 

We only work with people who are excellent at what they do. All of our trainers bring a wealth of experience, leading teams in large organisations, plus many years of training, facilitating and coaching. Above all, they are committed to giving tools and techniques that make a practical difference back at work. They are talented in building rapport, engaging delegates, making training relevant and bringing theoretical concepts to life.  They are flexible and alter their style depending on the needs of the group.  

We have a range of trainers, so we can ensure that we get the right ‘fit’ of capability, experience and expertise for every programme we run.

We are continually asked to return to organisations which is a credit to the high standards of our trainers / facilitators. 

What support do you offer after a training programme? 

We know you want lasting change. So that’s why we offer ongoing email support to all our delegates for as long as it’s required. 

We also have an established infrastructure to support your business in a wider range of requirements for the future if needed. This includes consultancy, staff engagement surveys, coaching (at all levels) etc. 

Where and when does your training take place? 

You choose! We can come to your workplace or to a venue of your choice. We’re also flexible with when training is delivered to fit around shift patterns and the needs of your business.  All our sessions can be delivered virtually, via live online training or webinars.