Leadership & Management Essentials

Tailored to your needs. This course can also be delivered virtually by one of our experienced and engaging trainers.

What does this COURSE cover?

Learn more about the skills and techniques used by today’s most effective leaders. This is an exciting and interactive modular course that allows participates to examine and reflect on their current behaviours and skills. Using a mix of interactive learning techniques, the tools required for today’s managers and leaders are discussed and developed in a fast-paced, proactive and inspirational way. The programme will be adapted to fit the needs of your organisation.

The course can be tailored according to whether delegates are leading face to face teams, virtual teams or hybrid teams.

Some key modules include:

• Leading and managing your team

  • What do we mean by leadership and management?

  • Developing a flexible leadership style

  • Moving your team from a ‘tell’ to ‘empower’ style of leadership

  • What does it mean to lead a virtual or hybrid team?

  • Action-centred leadership

  • Communicating effectively

  • Barriers to communication and ways to overcome them

  • Ensuring your message is understood, not just received

  • The role of emotional intelligence in effective leadership

• Increasing productivity and engagement, coaching & development  

  • What is staff engagement?

  • Why does it matter?

  • The 12 key predictors of staff engagement and how to achieve these

  • Setting clear goals

  • Effective feedback to increase engagement and motivation

  • Developing coaching skills for managers

  • A range of coaching tools and models

  • Skills practice

• Influencing and impacting

  • Identifying key features of effective influencing and impact

  • Understanding your own influencing style (questionnaire completed the course)

  • Flexing your own influencing style to better connect with others

  • Increasing personal impact

  • Selling yourself - your projects / team / vision

  • Presenting with impact

  • Using your voice for impact

  • Understanding key stakeholders and WIIFM

  • Stakeholder management

  • Stakeholder proximity mapping

  • Developing an influencing strategy

• Challenging conversations & reducing conflict

  • The different types of challenging conversations and how to manage each type

  • Setting clear, mutually understood expectations

  • Gathering evidence

  • Being objective rather than subjective

  • Handling tricky attitudes confidently

  • Managing our emotional response under pressure

  • Preparing for your own challenging conversations

  • Optional skills practice (using scenarios written for your organisation)

• Project management essentials

  • Identifying the principles of project planning & management

  • Using a 5-step model to guide you through the project

  • Managing scope creep

  • Listing key risk areas and describe how activities impact on these risks

  • Identifying key points of control within a project

  • Creating a work breakdown structure

  • Defining “critical success factors”

  • Practising employing project planning tools and techniques

  • Addressing difficult issues

  • Communicating project status using the RACI model

Flexible bespoke training 

This course can be altered to best suit your current needs by choosing specific modules.

Additional coaching 

This two-day programme can be supplemented by some one-to-one coaching. Please get in touch if you’d like to know more about our bolt-on coaching sessions.